Senior Flexible Benefits Consultant
This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The vacancy
Role Purpose
Flexible benefits are a cornerstone of the client proposition offered by the Broadstone Employee Benefits Consulting (EBC) division, delivered to Broadstone clients via the ‘Flexcel’ flexible benefits platform.
Reporting to the Head of Flexible Benefits, the Flexible Benefits Consultant is primarily responsible for the retention and growth of a pre-existing book of platform clients alongside project management of new client take-ons.
The Senior Flexible Benefits Consultant will also be expected to contribute to the development of our flexible benefits strategy considering the technology we offer and the wider processes that we follow.
Key Accountabilities
The role of a Senior Flexible Benefits Consultant will include:
- The provision of high-quality strategic consultancy to retain and grow a pre-existing client bank.
- Support the Business Development team in the acquisition of new clients, including the preparation of RFP tender responses, where required.
- Project management of new client platform builds and existing client platform renewals.
- Assisting the team to ensure existing client platforms run smoothly on a day-to-day basis, including answering, and taking ownership of technical client queries, through to resolution.
- Keeping full and complete records of work undertaken and client actions agreed.
- Developing and maintaining relationships with key internal and external stakeholders including clients, consultants, administrators, software suppliers and benefit providers.
- Working with the team and external stakeholders to create collateral to provide:
- Initial promotion of the platform (internally and externally)
- Better support for existing clients
- Improved sales/implementation/renewal processes
- Providing strategic support to the Head of Flexible Benefits to continuously develop Broadstone’s flexible benefits offering.
- Carrying out any other duties that may be outside the standard remit as may be reasonably required by the Company and for the purposes of personal development.
- Ensuring all work is delivered to agreed timescales and to agreed specifications.
Technical Knowledge and Professional Qualifications
Technical
- Computer literacy including experience of working with confidential data
- Proficiency in the use of Microsoft applications such as Excel, Word, and PowerPoint
- The ability to quickly learn new IT skills and software
General
In addition to the above technical proficiencies any new member of our team would be expected to possess:
- A demonstrable track record of working in a similar role.
- The ability to work collaboratively as part of a team and also under own initiative.
- Exceptional and demonstrable planning and organisation skills including the ability to manage multiple tasks effectively.
- Attention to detail when working with large data files, creating reports or analysis.
- Strong verbal and written communication skills and effective inter-personal skills.
- Ability to effectively engage with, and manage expectations of, multiple stakeholders while working under pressure to deliver projects to agreed deadlines.
Overarching Obligations
- Adhere to all relevant laws & regulations, and Broadstone Policies & Procedures.
- Achieve a good standard of ethical behaviour, i.e. do the right thing at all times.
- Comply with all relevant professional standards.
- Comply with the FCA’s requirements in relation to the Senior Managers & Certification Regime, Treating Customers Fairly and the new Consumer Duty.
The company
The Broadstone Group is a leading, independent provider of specialist pensions, trustee, and employee benefits solutions to small to medium enterprises and large corporates.
At the heart of our business is a diverse team of specialist advisers, each with a unique knowledge base within their specific area. Our company structure and systems, finely-tuned over the years, enable our advisers to remain intricately linked to provide clients with coordinated, end-to-end solutions whenever required. This ethos is one that continually upholds good practice, encourages proactivity, and ultimately benefits our client’s bottom line.
Broadstone is a Living Wage Employer
We have been accredited as a Living Wage Employer. This means that we have made a living wage commitment to ensure that everyone working at Broadstone will receive at least a minimum hourly wage. Both rates are significantly higher than the government minimum for over 23s.
Our values
Client First
Outcome Driven
Collectively Confident
Forward Thinking
The benefits
We are proud of the total reward package that we offer to our employees. Our flexible benefits approach gives individuals the power to select the package that best suits their needs.
- Competitive salary
- 25 days holiday, plus bank holidays (with the option to buy more)
- Generous pension scheme
- Fully supported Study Programme
- Health cash plan (level 1)
- Life Assurance
- Group Income Protection
- Eye tests
- Social events
- Community volunteering days
- Employee Assistance Programme
- Health club discounts
- Give as you earn scheme*
- Personal Accident insurance*
- Travel insurance*
- Health Assessments*
- Dental insurance*
- Cycle to work scheme*
- Tech scheme*
- Critical illness*
- Cancer checks*
- The Green Car Scheme*
- Discounts on entertainment, cars, insurance, and much more
* Additional benefits which can be purchased by the employee.
Diversity & Inclusion
Diversity and inclusion is at the forefront of both our HR and wider business agenda. We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for delivering excellence. We’re committed to creating an inclusive environment for all employees.
Please contact us if you need any adjustments or changes made to help you find and apply for jobs with us.
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